Privacy

Privacy and Terms of Service

Effective Date of Current Policy: April 30, 2011 for GentSupplyCo.com

Wet shares your concerns about the protection of your personal information online. This Privacy Policy describes our practices regarding the collection and use of information through our website, located at www.gentsupplyco.com (the “Site”). By using the Site or obtaining any product or service through this Site, you agree the collection of use of information as set forth in this Policy. If you do not agree to this Policy, sadly we’d ask that you please do not use the Site. We may from time to time update this Policy. We will notify you of changes to the Policy by posting the updated Policy on this page. We ask that you bookmark and periodically review this page to ensure continuing familiarity with the most current version of the Policy. You can determine when this Policy was last revised by checking the “Effective Date of Current Policy” legend at the top of the Policy.

What we collect

Gent Supply Co. collects non-personally identifiable information. When visitors come to our Site, we collect and aggregate information indicating, among other things, which pages of the Site were visited, the order in which they were visited and which links were “clicked.” Collecting such information involves logging the IP addresses, operating system and browser software used by each visitor to the Site. We also use “cookies” and other tracking technologies to collect non-personally identifiable information regarding you. Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your Web browser. Cookies make it possible for us to recognize your browser when you visit our Site. By doing this, we can personalize your return visits and save you time during checkout. Your browser must be set to accept cookies in order for you to enjoy the benefits of being a registered user of the Site. In addition we collect personally identifiable information. In general, our Site uses an order form, a newsletter sign up form and the registration form so that you can request information, products and services from us. These forms require that you provide us with personally identifiable information (such as your name, email address, physical address, telephone number, and credit card number). Further, where you use the Site to purchase a product or service as a gift we will collect from you personally identifiable information regarding the gift recipient or potential gift recipient. How we use the information Non-personally identifiable information Gent Supply Co. uses non-personally identifiable information, such as your IP address and the pages that you visit on our Site, to help diagnose problems with our servers and to administer our Site and improve Site-related services and features. Your IP address and other non-personally identifiable information also may be used to gather broad demographic information and to recognize customer traffic patterns and Site usage trends. This information aids us in merchandising and in developing the design and layout of the Site. We also may share aggregated statistical data and other non-personally identifiable information with our current and potential business partners, and with our service providers. Personally identifiable information Gent Supply Co. uses personally identifiable information collected from you to complete transactions initiated by you (such as the sale and delivery of products and services). Your personally identifiable information is also used to get in touch with you when necessary. We may also use personally identifiable information to contact you to make sure you are satisfied with our goods and services or to find out how we can serve you better. Further, we may use personally identifiable information to conduct in-depth marketing research regarding our customers and potential customers. Financial information (credit card numbers, credit card expiration dates, billing address, and so forth) is used to bill you for products and services. You may, from time to time, receive information from us regarding new features, new products and services and special offers we think you’ll find valuable. Also, while we won’t share your email address with other companies we may send you dedicated emails from businesses we believe to be reputable and provide offers and information that my be of interest to you.

Gift Recipients

As noted above, we collect personally identifiable information regarding gift recipients and people to whom you may wish to give gifts in the future. This is done in order to accommodate proper gift delivery to such recipients. We do not sell or rent any personally identifiable information that you provide to us regarding such persons, but gift recipients may, from time to time, receive offers from us regarding new features, new products and services and special offers we think they will find of interest.

Service Providers

We work with third parties who provide services, including but not limited to website hosting, order processing and fulfillment, credit card clearance, e-commerce affiliation, data analysis, emailing and other services of an administrative nature. Personally identifiable information, including financial information, is shared with such third parties for the purpose of providing such services. Further, we may use selected reputable third parties for marketing, targeting and analysis purposes. Some of these third parties may be given access to some, or all, of the information that you provide to us and may use cookies or other tracking technologies in connection with providing their services. To the extent that we provide your personally identifiable information to such third parties, we seek to restrict their ability to use such information for their own marketing purposes; however, we cannot be responsible for the privacy policies or practices of such third parties.

Change of ownership

As a natural consequence of the development of our company, we could be sold to another company. In the event that we are acquired by another company or a significant portion of our assets is sold to another company, all of the customer information including both financial records and consumer information that we have collected may be transferred to the new company.

Online Surveys

Gent Supply Co. sometimes administers online surveys in connection with the Site in which we ask you for demographic information and opinions. We do not ask you for personally identifiable information as part of a survey. We use the collected survey data on an aggregated basis to better understand the needs of all of our customers.

Other information

Gent Supply Co. may send to you periodic announcements regarding status updates, service changes concerning the Site and other administrative matters. Subject to applicable law, we reserve the right to release information concerning any Site visitor where such visitor is believed to be in violation of his or her obligations to us, is partaking (or is suspected of partaking) in any illegal activity, in response to civil subpoenas and discovery requests, to protect the interests of Gent Supply Co., our customers or others, and as otherwise permitted or required by law.

External links

Emails from Gent Supply Co. or its business partners, and the Site itself, may contain links to other Internet websites, including sites that may or may not be owned or operated by Gent Supply Co.. Unless otherwise explicitly stated, we are not responsible for the privacy practices or the content of such websites, including such sites’ use of any information (such as IP number, browser type or operating system) collected when email recipients or Site visitors click through links to those sites. If you visit such websites, we encourage you to become familiar with the privacy practices of the sites.

Storage of information

Gent Supply Co. seeks to use reasonable security measures to help protect against the loss, misuse and alteration of personally identifiable information that is under our control. Unfortunately, no security system, or system of transmitting data over the Internet, can be guaranteed to be 100% secure. As a result of the foregoing, while we seek to protect your personally identifiable information, we cannot guarantee the security of our servers, the means by which information is transmitted between your computer and Gent Supply Co.’s servers, or any information provided to us or to any third party through or in connection with the Site. You provide all such information at your own risk.

Comments and Posts

Gent Supply Co. reviews all comments and reserves the right to delete, revise or refuse some comments that we find contain spam, are offensive, offtopic or seem unnecessarily nasty or just plain mean.

How to update your information

If you have signed up for an account with Gent Supply Co. you may update your mailing address, email address, name changes or telephone number by visiting our Site at www.Gentsupplyco.com and clicking on “my account” at the top of the page. This will take you to our Customer Service page, where you can log into your account to review and update your personal information.

Questions?

If you have any questions about this Policy, the data collection and usage practices of this Site, or your dealings with this Site, or if you wish to report a violation of this Policy, please contact: Customer Service GentSupplyCo.com support@gentsupplyco.com

Feedback?

Gent Supply Co. is committed to quality customer experience. We are constantly reviewing your feedback to improve and enhance your shopping experience. You can tell us what you think by sending us an email at support@gentsupplyco.com